Spirit of the Hero

FAQs

PRODUCTS

Q: How long will the Civil War 'Divided' print be available for?

A: The prints are only available for a limited time. Once Civil War leaves the theater the prints will no longer be available.

Q: Will you be selling different prints in the future?

A: Yes. The plan is to release another print later this year. You can follow us on social media for updates.

Q: Can I buy your prints in a physical store or at any conventions?

A: Currently all our prints will be sold online through spiritofthehero.com. However we are looking to attend some cons this year where we will have a small inventory of prints. You can follow us on social media for updates.

Q: How long will my print last?

A: All our prints are printed on Hahnemuhle fine art paper. The German company recently conducted a report showing that prints displayed behind glass and exposed to indoor sunlight conditions will last more than 100 years without noticeable fading.

Q: How should I protect my print?

A: We recommend you protect your print using museum glass to help protect from environmental stresses and also using acid-free materials for framing, gluing, and coating.

Q: What size are the prints?

A: The sheet size is 20"x30". The image size is 17"x25.5" with 1.5" white border on the sides and 2.25" on top and bottom.

Q: What is a remarque?

A: Remarques are original, hand drawn sketches by the artist. They make each print unique.

 

SHIPPING

Q: Do you ship internationally?

A: Yes, we do! Shipping cost for your country is calculated at the time of checkout. We have two shipping options available. Our economy rate is sent USPS First Class International and is the most affordable but offers no tracking or insurance. Our standard international mail is sent USPS Priority Mail International. This service is fully tracked and insured. However Spirit of the Hero will not be responsible for any local customs charges, import taxes or duties or any similar charges related to your shipment.

Q: What shipping provider do you use?

A: We ship all orders, domestic and international via USPS. 

Q: When will I receive my order?

A: Please allow 4-6 weeks for shipping. This is to allow us time to receive the product from the printers and have Ryan sign and remarque each print. You will receive email confirmation and tracking information once your item has shipped.

If 6 weeks has passed and you still have not received your print, please contact us immediately.